We wish give our customers what
they want - quality products that are priced at an honest rate and backed by
the best customer service possible. Customer is our only focus we will listen
to all that you have to say. We will take care of each customer, one at a time,
each time we hear from him or her.
We would like you to have
complete peace of mind while buying products from shreeshivam.com. We take stringent measures to ensure that the
items deliver to you are in perfect condition.. However, there is remote
possibility that the item may be damaged during transit or that a wrong item is
deliver to you. we will replace the item at no extra cost, provided that
the request for replacement/return of item is made by you within 24 hrs
from the receipt of the package and is returned back to us in 72 hrs from the
Such request is to be made by
getting in touch with customer care by sending request at shreeshivam.com and giving the reference of your order no,
product details and price or you also contact in our customer service number +91-9607755667
We are always looking forward to
give you the best of products at the best of prices and hope that we continue
our relations till time abides with your love for things Indian! However if
need to return the product then following terms apply.
- In case of damaged
product or wrong delivery Please return the item within 72Hrs of receiving the
- If any kind of alteration/changes are done then no return.
items to be returned must be unused and in their original condition with all
original tags and packaging intact.
- Money will return back
only for Damaged and Wrong delivery products, not for color or size. For color
and size, product can be exchanged.
- We will deduct
transportation or any expenses incurred during the process.
- Return Shipping
cost would be deducted from refund.
return for discounted products.
- High price products are
not in stock, will make on orders.
orders or on request orders will take 5 to 60 days time for delivery, and
such products will not return or exchanged.
send back product only after consulting us.
- It's very
important that you DO NOT send the item back to us until you have verified with
us and no credit or replacement shall be given on such items.
- Report any and all problems associated with a
single order/package delivery at the same time. Be as specific as possible when
describing the problem, as all returned items are examined for defects /
- shreeshivam.com is not liable for
return shipping expenses.
- As safe delivery to you is our
responsibility, in the same way sending back safely to us is your
responsibility. If something happens in transit and the package doesn't get
delivered to us, we will not able to help you. So make sure to send through
reliable courier agency only, and forward the tracking details to us and keep
the airway bill till it gets delivered to us.
- Orders paid by credit/ debit
card will be refunded by credit back to the credit/ debit card within 7 working
days and the refund will reflect in the next statement.
- Orders paid by net banking
accounts will be credited back to bank account.
- For all other modes of payment,
we will send a refund cheque. The cheque will be made in favor of the name as
in the "billing name" provided at the time of placing the order.