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Cancellation/Refund Policy has a friendly return and refund policy to ensure your online purchase is free of stress. We offer “100% Buyer Protection Program” for our valued customers. We do not release your payment to the seller till the products are received by you and you are happy with it. We are always with you, before your purchase and after your purchase. We are not perfect but we have ensured that our refund/return policies do not bring any ugly surprises to you post your purchase.

What is Shreeshivam’s Return Policy?

Our “100% Buyer Protection Program” allows for easy returns and refunds for:

  • 1. Products which you received in “Damaged/Defective/Broken” condition.
  • 2. Products not as per description/photo on the website.
  • 3. Products which you may not like for quality, color and design related issues.

All the products must be returned in the original condition they were received in along with any bills and labels. Please follow the below given steps to register your Return / Dispute within 7 days of receipt of the product. Return Request / Disputes registered after 7 days of delivery may not be entertained by shreeshivam. Consumable products like food and beverages, bath and beauty products and bulky items like furniture/statues/paintings/temples (mandir) cannot be returned. Custom stitched products cannot be returned, **currently we don’t accept partial Returns / Disputes of the respective order.

How to raise Product Cancellation/Return & Refund Request for an order?

In case of any issue or defect in any or all of the pieces of the Multipack/Combo products, you are required to return all the products.

All products purchased from, are applicable for return. Customers can return their order within 7 days of the order delivery.

Make sure the product is in a good state. Unused, of course. The original bag and tags are intact.

The product amount & the return shipping cost will be credited back to your account, once we have received the products and quality check is done.

  • Step 1: To schedule a return, please fill in the Return Form which is available here.
  • Step 2: Put the packaged product in the temper bag (the one which you received), Pack the items securely to prevent any loss or damage during transit.
  • Step 3: We recommend you to ship the product through a reliable local courier service.


For any query please visit our Contact Us Page.